Consulting

Reduce customer efforts, enhance customer experience and gain valuable insights

Digital Transformation

Digital transformation is an economic and cultural change in companies that want to connect with customers, employees and the market through digital technologies. We advise you on the processes you need to digitize and support you with our technical know-how during every single work procedure.

Our Consulting Services

Digital Transactions

Data Collection

Data Merging

Digital Push Marketing

Digital Pull Marketing

Call Center IVR Solutions

Customer Journey

Customer Journey Mapping

Cloud Computing

Analytics & Insights

Data Security / GDPR

Data Protection

 

 

 

Customer Centricity

Data Analysis, Big Data, IT security, system and software engineering, Customer Journey Mapping and Cloud Computing are used to personalize the customer experience as much as possible. Since a digital routing of the customer journey is possible through digital transactions, valuable insights are quickly identified on every level within the organization. These Actionable Insights provide understanding where to take actions upon for the company. They also help you to better understand the buyer-personas. All internal and external digital processes ultimately enable companies to position themselves strongly on the market as customer centric organizations.

 

 

 

Why would you need a consultation with us?

  • You avoid critical errors (technical and legal)
  • Save cost during the implementation
  • Enhance your technical Know-how 
  • Become legally and professionally well informed 
  • Be prepared for future developements 
  • Improve the experience of your customers
  • Learn to understand insights better

Our Consultation Offers

Standard

695€

The basic steps for digital transformation are explained in half a day. We will show you what you need to look out for and what solutions are available for you
Professional

3.549€

Your requirements and current solutions will be analyzed. We will then offer solutions to help you achieve your goals and provide you with detailed technical and legal information
Premium

On Request

An extensive consultation, which is exactly tailored to your needs. We develop a complete digital transformation plan for your company with existing and new technologies

 

We also regularly hold customer experience and digital transformation workshops

Register for our newsletter, so you can keep yourself informed about upcoming workshop further news

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